Senior Server Analyst

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Company Name Green Shield Canada (view profile)
Location Windsor, Canada
Date Posted November 27, 2017
Category Information Technology, Communications and Entertainment
Job Type Full-Time


We are seeking an individual to serve as a Senior Server Analyst our Windsor office.
Our IT Team is highly engaged and committed to support the growth of the different business platforms within the organization and the execution of the Company’s strategic plan. The IT team offers a variety of rewarding challenges for today’s solution-driven professionals. Embracing an approach rooted in strategic partnership, we are always on the lookout for talented go-getters with a collaborative mindset.
Reporting to the Manager, Core Infrastructure Services the Senior Server Analyst is part of the Server Administration team responsible for maintaining Windows and Linux based server infrastructure and applications in the GSC network.

Overview of Responsibilities
· Provide production support for our current install base of physical, virtual, and cloud based Windows and Linux server technologies. This includes installing, patching, monitoring, optimizing, and maintaining the server infrastructure.
· Implementation of new projects, environments, capacity add, and major release builds.
· Responsible for capacity planning for the Intel Server infrastructure.
· Responsible for Windows and Linux systems disaster recovery planning, procedures, and testing.
· Responsible for Windows and Linux systems vulnerability scanning and remediation.
· Maintain documentation for configurations, operations, support process, and troubleshooting procedures.
· Manage vendor relationships for maintenance and support of existing systems. Also, leverage these relationships to explore new technologies.
· Collaborate closely with other IT and business teams in the development and implementation of new solutions following the GSC project delivery processes.
· Responsible to comply with corporate IT and Security policies.
· Provide 24x7 on-call support on a rotating basis.
· The ability to work occasional early or late shifts to support changes.
· Occasional travel will be required.

Competencies and Qualifications
· A university degree or college diploma in Computer Science or a related discipline.
· Minimum of 5 years’ experience working in Enterprise class IT environments.
· Experience with the following is required:
- Microsoft Server Operating Systems including Active Directory Management
- Virtualization including VMWare and/or Hyper-V technologies
- Citrix XenApp farm management
· Experience with the following will be an asset:
- Powershell
- Commvault data protection
- Exchange Administration
- Linux Server Operating Systems (installing, patching, monitoring, optimizing, etc)
- Citrix XenApp farm management
- Kemp loadmasters
· Experience with the following: transaction processing, relational database, web infrastructure, collaboration, messaging, eLearning, remote access, unstructured data, software development support, backup & recovery, system management technologies, and cloud based computing.
· Experience deploying software and performing configuration management.
· Experience with installation, configuration management, and maintenance of application software, computer hardware, peripherals, networks, and systems communications.
· Clear and effective written and oral communication skills with the ability to communicate to all levels of internal and external customers.
· Excellent planning, organizing, and time management skills with strong attention to detail.
· Possess strong analytical skills and the ability to creatively develop solutions to problems.
· Must be a team player with the ability to work independently in a rapidly changing environment.
· Bilingual French/English would be an asset.

GSC is committed to providing accommodations for applicants with disabilities. If you require an accommodation please contact and we will work with you to meet your needs.
Should you be interested in this opportunity, please apply directly through the Green Shield Canada website ( no later than December 7, 2017.

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